Managed IT Services

Supportive | Responsive | Business-Minded

IT Designed For Peace Of Mind

Take it off your plate and take it off of your mind – for a flat and predictable monthly rate.

Our Managed IT Services are designed to provide your business with a significant competitive advantage through tailored IT solutions. Our team of IT experts are trained and equipped to manage, protect, and maintain your IT infrastructure proactively – because we understand that it can be complex and difficult to manage. That’s why we offer comprehensive managed IT services solutions that ensure your IT environment is both secure and responsive. By optimizing systems to meet your organization’s unique needs, we will help you save money, increase efficiency, and improve productivity.

What Do You Get?

A managed service provider committed to YOU.
An IT community dedicated to YOU.
Experts at YOUR fingertips.

Same-Day Response
Regular Upgrades
Eliminate Surprises
Predicable, Monthly Costs
Business Minded

Managed IT Services YOUR WAY

Mirazon has a diverse team of experienced technicians to help augment your existing team. If you’ve got a great server crew, but don’t have time to manage your firewalls or network devices, we can do that! Or, if you’ve got almost all of it covered, but need help supporting your end users, we’re there.

Choose the right services that fit your needs and budget.

Total IT

We are your IT team

Complete support of your business technology

Whether it be a need for helpdesk services, email support, server support, cloud services, or cybersecurity management – and everything that’s in between – we are your IT folks, so you can get back to running your business,

Managed Infrastructure

Support of all your IT equipment

Supporting the systems you rely on

24/7 monitoring, alerting, and management of the critical systems your organization relies on: servers, network, storage, backups.

Managed Network

Support of your entire network

Firewall, switches, Wi-Fi

Patching, alerting, monitoring, and maintenance on your critical business networks to keep you connected 24/7.

Managed Firewall

Complete support of your firewall

Your first line of defense, simplified

24/7 monitoring and alerting, as well as proactive patching and maintenance on a critical piece of your cybersecurity strategy.

Managed Threat Detection

Reliable support of your cybersecurity

Stopping threats in their tracks

By deploying Mirazon’s Managed Threat Detection remote monitoring services, you will receive regular reports notifying you of anomalous behavior in your network and by your end users that may indicate something has been compromised. From there, we can work with you on how best to take action.

Managed Helpdesk

Nonstop 24/7 End User Support

Call us, email us, use our ticketing portal

24/7 helpdesk for all your end users. No question is too small or too big for our team to help you use your computers!

How Do We Do It?

To give your business the managed IT services it needs, our experts employ proven process that assess what you have and where you want to be. We then develop a strategic plan based on your organization’s business model, challenges, objectives, goals, and budget to ensure you have everything you need – and nothing you don’t.

Business Model

Using knowledge about your organization’s business model, our experts can utilize a wide range of managed IT services that fit your needs. From managed network, to managed helpdesk, to Total IT – and everything in between – we’ve got you covered.

Challenges

By digging deep into your business’s challenges, our experts can identify the service(s) you need and effectively combat obstacles within a moment’s notice. Mirazon provides comprehensive support, and goes above and beyond to solve any technical issue.

Objectives

What are your objectives when it comes to managed IT services? What are you looking to get from your partnership with a managed service provider? Your objectives matter to us, and we’ll do whatever we can to not only meet them, but to exceed them.

Goals

What are the business’s goals? By knowing where the business wants to be, our team of experts will put a comprehensive plan together that will be sure to get you there. Wether it be goals for the next quarter, year, or decade, our services can be the advantage you need.

Budget

No matter the budget your organization has, we can make managed IT services work for you. Through tailored, customized solutions, our experts will not only understand your IT environment, but will also be able to provide exactly what you need, when you need it.

6 Benefits Of Partnering With Mirazon

Proactive
Approach

When something breaks, you fix it. The expense of repairs, though, might make a significant difference in your company’s budget when it comes to networks and data. The cost of a security breach might reach millions of dollars, depending on the size of your company.

Rather than scrambling to call in experts after a disaster has taken place, it is better to adopt a proactive approach by collaborating with a managed services provider. Our experts keep an eye out for abnormalities and can resolve problems before they become major catastrophes.

Scalability &
Flexibility

Scaling requires a serious amount of organization, labor, and extra equipment. It comes at a significant expense to any business, and it frequently diverts an IT team’s attention from other crucial tasks, like security. Managed services can assist you in expanding or upgrading systems as needed (including cloud services), and absorb the costs associated with training – so you’ll never be worried about hiring, training, or your IT experts leaving.

Mirazon will assist your company in maintaining resource flexibility and can quickly adapt to changes that an in-house team might not be able to handle effectively.

New
Technology

The cost of technology is one of the greatest expenses in IT. It can be challenging to decide whether equipment upgrades are best for your company given the constant availability of new technology. Few things are more annoying than investing in new network equipment only to discover that it is inadequate for your needs or that your staff is ill-equipped to manage it.

The ongoing availability of cutting-edge technology is one of the main advantages of employing an MSP, and Mirazon’s managed IT services give you and your business access to a suite of tools that are compatible with your infrastructure.

In-Depth Knowledge
& Expertise

With the increased upkeep on daily activities and tickets to manage, modifications and upgrades may be initiated on the fly and left undocumented. When an engineer leaves, a knowledge gap emerges, leaving you unsure – or unaware – of the environment’s specifics. Mirazon will establish standard operating processes, document changes to your environment, and ensure continuity.

Of course, with the ever-evolving changes and developments in today’s environment, it’s incredibly difficult to stay up to date with the latest news and best practices. Out experts do that for you, and ensure you and your business are at the top of the IT game.

Predictable Low
Costs

Can managed services reduce expenses? ABSOLUTELEY – and your IT costs will become more predictable as a result. Your expenses are neatly bundled into a fixed amount that is paid annually or monthly when partnering with Mirazon. The costs associated with an in-house IT team, however, are much more frequent and unforeseen and can quickly deplete your budget.

Because the initial start-up costs are so much lower for managed services, small firms stand to gain significantly. The initial expenditures of hiring and training a team while concurrently paying for the servers and other necessary equipment can be financially burdensome when a business is just getting off the ground. Mirazon can help.

Reduced Risk &
Downtime

Your company’s data is subject to a slew of regulations aimed at ensuring data security. The hundreds of current standards and laws must be sorted through by your staff to determine which ones apply to your business. They also need to ensure that all applicable rules are strictly followed while carrying out their daily tasks. Mirazon oversees the complexities of auditing and compliance, so you don’t have to worry about violating data security requirements.

Cyberattacks, human error, and equipment malfunctions are the main causes of downtime, and an internal team might not have the resources or expertise to successfully handle the complex task of reducing the risk of downtime. By avoiding downtime altogether, Mirazon can reduce the costs related to it.

Don’t need Managed IT Services but need some extra help?

Check out our Staff Augmentation services. Whether it be short or long-term, we can be your helping hand.

Ready To Talk?

INTERESTED IN TALKING MORE ABOUT OUR MANAGED SERVICES?