Full-Service IT Operations

Simplify IT. Strengthen Security. Power Your Business.

With Mirazon’s Total IT Solutions, you gain proactive IT support, advanced security, and tailored industry expertise—designed to empower your small business and drive success.

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More Than Support, We’re Your Complete IT Team

Based in Louisville, Kentucky, Mirazon is your trusted local IT support partner, dedicated to giving businesses total peace of mind through our Total IT full-service contract. We take the stress out of managing technology, ensuring systems run smoothly, securely, and efficiently—so you can focus on growing your business. We are your helpdesk, taking calls from end users who need help to use technology to do their jobs. We are your server and storage team – monitoring, maintaining, and patching the critical systems that house our clients’ crucial data. We are your network and security team, monitoring your systems for uptime, suspicious activity, or anomalies and keeping your equipment and software patched, up-to-date, and secure.

Let Us Be Your IT Team – Get in Touch Today!

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End-User Support

These days, technology changes so quickly. We offer local IT consulting support with prompt responses to end users who need help with how to use their systems, password resets, or other issues that need resolving. Call us, email us, or use a portal to open tickets – we’re here to help.

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Server and Storage

Whether your data is in the cloud or on local servers and/or storage, we have experts that will keep your critical systems up and running 24/7. Patching, updates, and any troubleshooting is included!

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Network and Security

With our best-in-class suite of tools, processes, and best-of-breed solutions, we’re able to protect you from the latest threats that could impact your data. We monitor your network for uptime and security events and take a proactive approach – preventing anything from disrupting your day and employees’ workflow.

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Technology Strategy

Hardware lifecycling, budgeting, and planning for the future are important components for every organization. We use our tried-and-true methods to map out your plan for the next three to five years. We also meet with you on a regular basis to re-review the plan and assess how we’re all doing.

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Backup and Disaster Recovery

Emergencies happen – accidental deletions, a phishing email gets clicked, who knows. We have a resilient backup and disaster recovery solution that is a crucial line of defense against data loss. If you need a file restored, we can do that. If you need your entire system restored or ransomware remediation IT services, we can help with that too, and get you back up and running.

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Procurement Services

With our elite partnership statuses and skilled procurement team, we can provide you with robust, best-in-class hardware, software, and subscriptions that you need to accomplish your organization’s mission. We also proactively manage any renewals or upcoming replacement needs for you, simplifying the process on your end.

Layered Security that Protects You

Staying secure is a multi-faceted strategy that includes layering several tools. Our full-service Total IT package includes these to drastically reduce the risk of cyberattack.

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Email Security

Email security is so much more than spam filtering these days. With our email security practices, you can rest easier knowing that bad actors can’t access your most critical business tool.

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Endpoint Detection and Response (EDR)

Workstations and servers house your most important data and can grant bad actors the keys to your kingdom. Our EDR watches for malicious activity and stops it in its tracks.

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Network Monitoring and Alerting

Disgruntled employees, hackers, viruses… once they get into your network, there are certain behaviors we look for. Our monitoring and alerting will help us stop attacks fast.

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Web Filtering

The world wide web is still the wild west. There are lots of compromised websites, even legit ones, that can infect your end users when they visit them. Our web filtering tool prevents them from visiting these sites.

Get the Free Guide

  • Layered Security Strategy as Mirazon’s foundation.
  • Decades of expertise in proven protection.
  • Security for business, employees, and IT.
  • Multi-level defense against threats.
  • Learn more about our strategy.

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Download our
Free Layered Security Strategy Guide!

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Overcome IT Hurdles with Industry Expertise

Frustrated With Unresponsive Support? We Offer After-Hours Emergency Services

  • We understand not everyone works from 9-5 anymore. With disparate, remote workers and locations in all time zones, or multiple factory shifts, Mirazon’s clients frequently need assistance after hours. We can offer additional helpdesk coverage, as well as emergency support services overnight. Our dedicated transition team handles everything so you can focus on your business.

 

Worried About Hidden Fees? We Make IT Spending Predictable

  • With our flat-rate agreements and our comprehensive technology roadmapping, you can keep on top of your IT spend for five years out. When we create your technology roadmap, we will review your business objectives and goals, predict any growth or change, and help you maintain systems that will support where you’re going. We’ll work with your budget or help you create one that you can follow for years to come.

Get Responsive IT Support Today!

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Eliminate IT Barriers for Smooth End-to-End Solutions

Are You Concerned About Data Breaches? We Safeguard Your Business with Advanced Cybersecurity

  • At Mirazon, we go beyond just basic IT protection. Our robust cybersecurity measures are designed to proactively detect, prevent, and respond to potential threats before they can harm your business. From advanced firewalls and encryption to continuous monitoring and employee training, we implement comprehensive strategies that safeguard your sensitive data and ensure compliance.

 

Is Your Current Provider Falling Behind On Emerging Technologies? We Stay Ahead Of The Curve To Keep Your Business Competitive

  • As your outsourced IT support, we continuously monitor the latest technological advancements to ensure your business has access to cutting-edge solutions. Whether it’s cloud computing, artificial intelligence, or next-gen security tools, we provide proactive strategies and implement emerging technologies that help your business thrive.

Outsource with Confidence!

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Thinking of Switching IT Providers? We Simplify the Process for You.

Fear of disruption? Our seamless onboarding process ensures zero downtime during the transition.

Loyalty to Your current provider? We understand the value and importance of relationships, but are you getting the service and value you deserve? We believe you deserve more. Let us show you the difference.

Change fatigue? Leave the heavy lifting to us – Our dedicated transition team handles everything so you can focus on your business.

Uncertainty about ROI? We provide real insights and hands-on experience to help you make an informed decision.

Contractual obligations? We can help you navigate existing contracts and minimize termination fees – switching is easier than you think.

Start Your Effortless IT Transition – Contact Us Today!

Other Benefits to Working with Mirazon

These days, IT touches so many different aspects of the business. As your outsourced IT support, we operate as your central hub to help you keep control over all the technologies, systems, and providers you need to stay up and running. Headquartered in Louisville, Kentucky, we proudly deliver world-class IT support for small businesses and solutions to customers across the nation.

Printers, phones, internet service providers, ERP vendors… the list could go on, and they frequently intersect. Allow us to coordinate service requests with these vendors for you.

Get the most out of your business apps. We can help you manage your subscriptions and support your end users when they use them.

Your end users can either be your first line of defense against attack, or the biggest chink in your armor. Our included security awareness training package arms your users with crucial knowledge about security threats.

High above our competition, Mirazon boasts a large team of senior engineers skilled in security, virtualization, servers, cloud, and networking. This robust projects division, which serves enterprises, has a collective experience of over a hundred years that we bring to tough issues.

“Mirazon Support has a pool of experts available when we need assistance without the overhead of having these experts on staff. Mirazon gives us peace of mind. If we have a failure, we have someone we can call. That is priceless.”

Jim Nassar

First Orlando

“We’ve worked with Mirazon for many years. They created our entire computer system and processed us through a change of locations. The entire Mirazon team has been wonderful and gives each client wonderful customer care. Mirazon has been there in every instance to help in a crisis or to answer questions. I highly recommend them as an IT partner.”

Jason Tumulty

Physicians Center for Beauty

“You were our safety net and made us feel confident. It was well worth the money and time we spent. If we hadn’t have gotten the feedback we did, we wouldn’t be in as good of shape as we are now…Your team was very accommodating and nothing was a stupid question. As far as your team’s accessibility and responsiveness, I really appreciated it.”

Rachel Rothwell

GERIMED

Don't let IT challenges leave you feeling like you're chasing your tail!

Let Mirazon be your loyal companion on your IT journey.

Get a FREE assessment today!

We’re here to listen, understand, and fetch the perfect solutions for your IT support needs. We’re eager to please and dedicated to your success.

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